Printable checklist · landscape
Warehouse Exception Handover Checklist
An end-of-shift sheet for goods-in. The outgoing shift leader fills it in; the incoming shift leader reads it and signs. Use one sheet per shift and per site.
To print, use your browser’s print command (Ctrl+P, or ⌘P on a Mac). Landscape works best.
Use references and codes only. Record booking or exception references and customer codes, not personal names, addresses or copies of shipping documents.
AOpen exceptions
Every exception logged this shift that isn’t closed yet, plus any carried over that are still open. The first row is an example.
| Exception ref | Booking ref | Type | Customer code | Photos taken? (Y/N) | Who’s been told | Owner | Next action and by when |
|---|---|---|---|---|---|---|---|
| Example: EX-0412 | BK-2231 | Damage | C-118 | Y | Account manager | Customer service | Confirm claim route before 10:00 |
BDock status at handover
Anything still on a door, waiting in the yard or booked for the first hour of the next shift.
| Door | Status (unloading / waiting / free / out of use) | Booking ref | Note |
|---|---|---|---|
CShift-leader checks
- Every exception logged this shift has a type, photos where relevant, and an owner.
- The account manager or customer-service queue has been told about each new exception.
- Exceptions open longer than the agreed time have been escalated.
- Damaged or quarantined stock is labelled and in the agreed area.
- Missing paperwork has been requested from the carrier or customer.
- Any door out of use is recorded, with the reason and who’s been told.
- First-hour bookings for the next shift have been checked against door availability.
- Anything unusual (staffing, equipment, site access) is noted below.
DNotes and sign-off
- Notes
- Handed over by
- Received by
- Time
- Time
Warehouse Exception Handover Checklist · Northspur Logistics · northspurlogistics.com/handover-checklist.html. An operational aid; it doesn’t replace your warehouse management system or claims procedures. About exception logging